Statewide Marketing Meeting Minutes November 2018

Statewide Marketing Session for November 2018

Submitted by Louise Norwood


The November Statewide Marketing Session was held on Wednesday, November 28, 2018 at the Matheson Education Suite at 166 South River Road in Bedford.  Our sponsor this month was Andre Tremblay of Franklin Savings Bank.  The full breakfast was bountiful and for that we are most grateful.

Scott Kingsley of Primary Bank explained that they are ranked #2 as the healthiest bank in the United States by Primary Bank is New Hampshire’s newest state charted, FDIC insured bank and is the 16th largest bank in the State of New Hampshire.  Scott gave special thanks to Jeff Boufford and Steve Mangekian for their excellent referrals.  The CIBOR affiliates and brokers team together for quality relationships and much shared business for all.


Tom Champagne of St. Mary’s Bank specializes in the New Hampshire commercial real estate sector up to six/seven million dollars earmarked for loan funds and can engage participation by another lending institution when needed.  In addition the bank does a goodly amount of SBA financing.  Tom also explained that St. Mary’s is the first in the nation credit union celebrating their 110 anniversary.


Jim Pratt of Bar Harbor Bank & Trust is spread over a tri state area namely Maine, New Hampshire and Vermont just opening a new office at 1000 Elm Street in Manchester.  Harbor merged with the Lake Sunapee Bank in 2017 now with forty-nine branches with the fiftieth soon to be officially opened December 10th at 1000 Elm.  Jim gave a shout out to Concord Awning for the excellent job they performed for Jim for a home application giving them high grades.


Denise Barry of Top Sell Realty LLC holds a New Hampshire broker’s license has been a practicing real estate broker for many years at her Nashua office headquarters.  Prior to settling into her present location, Denise worked on bank foreclosures and OREO properties back when a host of properties were going through the “big recession”.


Laura Nesmith of Colliers International wished to inform us of a lovely North End Victorian office building at 764 Chestnut Street in Manchester with the added income of a third floor apartment.  This beautifully appointed property is being listed at a sales price of $800,000.  Laura also pitched on behalf of Doug Martin the ground breaking of an office complex at 35 Constitution in Bedford with increments from 10,000 s.f. up to 44,000 s.f.  In addition Doug is also marketing industrial space on Harvey Road also in Bedford with unit spaces of from 4,000 s.f. up to 12,000 s.f.  Please contact either Laura or Doug for additional details.


Andrew Robbins of Colliers International touted a retail condo that he currently has for lease in Derry at a rate of $8.00 psf NNN.  This 5,000 s.f. end cap suite has excellent visibility currently occupied by NAPA Auto Parts.  Andrew also has a 3,250 s.f. industrial/flex unit available for sale at a list price of $406,250.  The property has a ceiling clearance of 19’ with six onsite parking spaces.  He has been approached by a host of cannabis retailers looking to set up shop; however, it cannot be utilized for retail and is presently being utilized by a screen printing company.


Jay Lee of Berkshire Hathaway Verani is working with several cash buyers on site selection projects in the Salem area.  He also has cash buyers seeking redevelopment projects.  Jay has a great South River Road office listing at Club Area Drive as small as 1,200 s.f. or a total of 2,600 s.f. being marketed for $17.50 psf.  He reminded everyone that he has a six family apartment dwelling in Manchester on the market for $425,000.


Eric Kizak of SFC Engineering represented that they are in the practice of structural engineering/civil engineering.  Their multi-disciplined engineering consulting firm is conveniently located at 1 Industrial Drive in Windham.  Their staff of fourteen professionals include civil, structural and fire protection engineers all registered in New Hampshire, Maine, Vermont, Massachusetts, Connecticut, New York and Rhode Island.  They all have expertise in code review and in the ada compliance arena for both residential and commercial.


Hayley Klein of Hirsch & Company explained that one of their Merrimack properties namely The Medallion Center at 22-24 Greeley Street can provide up to 4,000 s.f. of contiguous offices or in the case of individual users a shared office environment.  Hayley is also marketing a highly visible restaurant which offers expansion opportunities sited on 1.8 acres of land at a sales price of $750,000.


Dave Fenstermacher of VHB announced that the EPA has made some rather major policy changes this year and he would be happy to explain the intricacies as it relates to your users/developers.  One of the services they provide is in the municipality arena whether it be parking and roadway design; traffic approvals and transportation planning or urban design.  Their team can do a fast turnaround delivering desk top reviews – please keep their company in mind for any due diligence research or integrated services for land development in New Hampshire. Their feasibility studies and analyses for all aspects affecting the world of real estate development will keep the project moving forward to fruition.


Lindsay Desmettre of WS Development visited us for the first time – welcome Lindsay.  Lindsay represents the ownership of a large retail developer having the leasing responsibility for their portfolio.  She is seeking the assistance of the local New Hampshire brokers in leasing space in their various shopping centers whether it be at Meadow Brook Crossing at 124 Route 101-A in Amherst or at 255 Amherst Street in Nashua.  We welcome both Lindsay and Travis to the CIBOR fold and urge the brokerage community to review their retail listings when they become available on NHCPE.


Lindsey Goodrich of Berkshire Hathaway announced that she is marketing a 2,300 s.f.  office condominium at Boston Square in Westford, Mass. at an asking price of $280,000.  Lindsey also continues to work with a cash investor with a $2,000,000 fund and yet another passive cash investor with a million dollar pocketbook.  In particular Epping Crossing has 2,000 s.f. available and their center on Route 101-A now has a 3,700 s.f. retail slot available situated between Staples and Modell’s Sporting Goods.  Key tenants are Home Depot, Lowe’s and Dollar Tree.


Travis Burrows of WS Development, also a first time attendee, brought to our attention the following leasing opportunities – they are currently marketing a 10,613 s.f.  former Staples at Lafayette Crossing in North Hampton retail mall.   Travis also presented a site overlay of their Walmart anchored center known as Lake Shore Marketplace in Gilford.  With retailers such as Home Goods, Petco, Dollar Tree, Pet Smart and other substantial users, the 33,000 s.f. vacancy should have some traction from the local brokers.  WS Development is offering incentives on some of their smaller spaces.  For additional information, please contact either Lindsay Desmettre or Travis.


Ryan Theil of A1Exterminators specializes in all types of pest control.  Their family owned business has been operational since 1953.  Where other pest services put off appointments, they stake their reputation on timely, dependable service.  They offer extermination for the residential population and commercial sector as well as offering pest prevention measures to keep pests at bay.  Their online testimonials speak volumes on current and past customer satisfaction.  All of their extermination products are odorless and meet or exceed state and local regulatory requirements.


Jamison Bibaud of Masiello Commercial is marketing 12,600 s.f. of new retail space at 13-15 Indian Rock Road in Windham.  With 6,300 s.f. on each floor of this town home style building your client can choose their location and finishes now as a spring 2019 occupancy is slated.  James wished to make all brokers aware of prime retail space at 257 Daniel Webster Highway in Nashua.  Surrounded by other high volume users such as Honey Baked Ham, Five Guys and other highly recognizable stores which bring shoppers to the site along with good parking and great signage, this is an excellent retail property.  The space can be broken down to a minimum of 2,000 s.f.


Chris Pascucci of Masiello Commercial presented his property listing at 140 Blaine Street in Manchester which is comprised of 5,760 s.f. at an ask price of $299,500.  The property has had many upgrades and was formerly the home of Lafayette Press.  Chris also wished to advise the crowd that he is marketing a retail lease space at 297 Daniel Webster Highway in Merrimack.  This 1,333 s.f. space is being offered at a lease rate of $16 psf on a modified gross basis.  And, lastly, Chris has just listed a 3,000 s.f. property at 41 Main Street in Goffstown at $12 psf – check with Chris for what uses are allowable.


Chris Kelly of Red Thread Steelcase explained that their company is partially owned by Steelcase; however, they market more than 300 other lines of office furnishings.  They offer a wide spectrum of services with the ability to provide architectural design; assist in storage plans; privacy aspects in any given space and conduct a study of how to more efficiently set up any office with high quality work surfaces.  In addition they acquire a large inventories of used office furnishings so they are capable of offering any office user suitable equipment in any dollar range.


Robert Cruess of TF Moran Engineering explained how their company can take any development through the process of permitting, surveying, engineering and architectural bringing a project to a finished state.  Robert commented on how well the Franklin Savings Bank project went in Goffstown.  TF Moran provided the civil, structural, land planning and traffic study for the bank.  The 3 ½ acres is poised for twenty-eight housing units and restaurant all within a stone’s throw of Rite Aid and Hannaford’s.  If anyone would like Robert to hand carry plans or retail marketing materials to the annual ICSC in New York, please contact him as he has been kind enough to offer his services.  Lastly, Robert who also serves on the CIBOR Board of Realtors touted the many benefits of joining the organization.


Andre Tremblay of Franklin Savings Bank who graciously provided an excellent breakfast spread, explained that their lending institution is a 150 year old mutual savings bank with new locations in the Lakes Region, Merrimack and now in Goffstown.  Andre gave kudos to TF Moran for doing such an outstanding job with the newly constructed bank.  Franklin can provide the consumer all types of commercial lending whether SBA, 504’s or tax credit projects.


Duane Himes of Weston & Sampson has a plethora of offices all over New England and down the eastern seaboard.  Duane hangs his hat at the local Manchester office – their services cover a wide platform with one of their service offerings being in the waste water and pump station implementation along with replacement wells for municipalities.  They have just added two new initiatives to their vast array of services that being renewable energy through solar and the use of drones for surveying purposes.  They continue to hone their expert services to better serve their clientele.


Brian Hansen of Team Engineering explained that their company conducts commercial building inspections and most recently have tackled several collegiate properties such as the University of New Hampshire and Dartmouth College.  They provide expertise in the structural design arena and conduct all of their inspections with a vast knowledge of buildings applying years of expertise in the testing of a building’s structural integrity.   As a ten year affiliate, Brian can attest to the fact that CIBOR is the organization to belong to for both business enhancement and establishing long term friendships.


Marie Bodi of CP Management is diligently collecting donations for the Peas & Carrots initiatives which is being matched dollar for dollar by CIBOR Cares.  Marie is a longtime partner of the CP Management team working on seeking out new business as a third party property manager.  They represent a wide assortment of property types including commercial condominiums, industrial buildings, multi-tenanted office buildings and municipal properties just to name a few.


Ray Dugdale of Colliers Financial who has been in the banking industry for some 40 years wished to present to the attendees a referral program for leads to which compensation would be awarded.  Ray went on to say that New Hampshire has since changed their laws allowing for referral fee pay outs – they typically utilize a 20% rule of thumb.  None of the leads or information is shared with the Collier broker/agents.  Everything is held in strict confidence.  By using their resources they can provide your client with the best financial package in the marketplace at that point in time.  Their sweet spot is in the $1,000,000 range but they are able to handle any size transaction having recently completed six substantial loan assignments.


Leighton White of Leighton A. White Inc. represents his family in the site excavation business but also dabbles in commercial real estate.  98% of their business is in the commercial/industrial vein with a majority being conducted for existing office and industrial parks.  Add to the list of their skills are drainage projects and underground utilities; stone and gravel and site clearance.


Houie King of Franklin Savings Bank was also a first time attendee.  Welcome Houie.  Houie represents the residential arm of Franklin specializing in one to four family residences.  The bank can offer first time home buyers a fixed rate of 4%.  In addition Houie works on residential land acquisitions and mobile home parks with all underwriting being conducted in-house.


Jeff Boufford of Boyd & Boufford Insurance Agency deals in all aspects of the insurance industry whether it be auto, real estate, umbrella products and renter’s insurance just to name a few.  Jeff spoke about cyber liability insurance tools as the cost of retrieving stolen information is extreme – it is imperative in this day and age to implement this good security program to protect your personal and business financial and/or family information from unscrupulous predators.  He has an excellent company that he works with at a moderate cost to you the consumer.  Jeff also laid out the benefits of being a CIBOR member which pays dividends with the added value being the people you interface with.  In Jeff’s words “don’t be a squatter”!


Bill Jean of Fulcrum Associates represents a ground up construction company who believes that an early concept budget will reap rewards for a great end product.  Though access to labor is a challenging issue in today’s world, they have kept many long time employees and are always able to achieve a high quality construction project.  Bill welcomes any and all opportunities to bid on projects throughout the New England states.  There is no charge for a first pass budget concept offering preconstruction proposals.  With their vast and current knowledge of construction costs they are able to provide you and your client with an on target quote.  Bill Jean has been in the CIBOR fold for some nineteen years with eleven years spent on the board and a variety of committees.  He let the members know that the annual CIBOR Christmas party is coming up this next Thursday, December 6th which is also the installation of Officers.  There is currently movement afoot to conduct a No. Shore Networking group hosted by Scott Forte – the next gathering will be at the 10 Grill in Haverhill, Massachusetts.  This will be a more free form type of meeting with apps and drinks.


Steve Mangekian of Alpha Inspections with offices in both Merrimack and Portsmouth has a wealth of expertise travelling over the entire New England territory.  Besides the standard building inspection venue, Steve also can provide inspections for banks in the approval of drawdowns completing in the realm of 20-30 per month.  Steve’s newest associate has now taken on the volunteer duties of “scribe” for the Portsmouth Statewide Marketing Session.  Steve invites anyone in attendance to critique Petey’s note taking.  In addition Steve is seeking to be on a preferred vendor list and would appreciate being thought of for future business.  Lastly, Steve is capable of performing inspections for preservation properties which is quite a feat and a feather in Steve’s cap.  Steve has now been a member for five years and feels that this is the highest caliber organization of its type.


Phil Geiger of Facility Outsource/KW has a long history in the outsourcing of tenancies i.e. fulfilling a turnkey facility in which to move into.  The process commences with Phil identifying a location, providing design services, architectural drawings for review, procurement and move in management.  The laundry list can also include oversight construction management along with all of the coordinated services that a tenant/client could wish for.  Phil likes to stay within the confines of a 5,000 to 20,000 s.f. footprint and should the project’s square footage increase exponentially he will seek out the services of a general contractor.


Bev Donovan from The Town of Derry is very active in assisting small businesses relocate and/or start ups their enterprises in town.  Should you list property in Derry, please contact Bev so she can assist you in finding a vetted user for your property listing.  She works closely with SCORE and the SBA for start-ups.  Bev is setting goals for the new year looking for property owners willing to sell their assets to accommodate the influx of business coming into the Derry area.  Lastly, Bev stated that there will be zoning changes coming forth in the New Year that will need to be taken into consideration.


Vincent Chestnut of Alpha Locksmith displayed a modern lock and wished to advise all that in this day and age that locks are of great importance for other venues besides buildings – think files, display cases and bulletin board cases.  As Vince has a mobile locksmith shop, he can accommodate all types of key emergencies without your having to go to a shop.  He is reliable and honest and is a master at his skills.


Brian Sowers of Belfor Property Restoration is capable of remediating fire, smoke and soot; mold; emergency restoration repair and any property damage caused by manmade or natural disasters.  They are on call 24/7 with their emergency hotline.  Belfor has more “certified restorer” designations than any other restoration company.  Think Belfor if disaster strikes you or your client’s property.  There is always a solution.


Kathryn (Kate) Bristol of NewVo Interiors carries sixty lines of traditional office furniture along with glass wall systems.  Kate specifically explained their flooring systems which appear to be authentic wood grain but are really manufactured types with all of the look of wood but with the resilience of new age composites.  In addition the new wave for wall space is the mural look that come in good looking vinyl.  Both the wood product for floors and mural product for the walls provide for a scratch resistant and acoustical sound deadening office environment.  Kate invited anyone that is interested in viewing their large inventory of product to visit their 18,000 s.f. showroom on Rogers Street.  With as much as one half of the showroom being liquidated furnishings, your client can acquire quality used furniture at a reasonable price.


Peter Sandberg of Concord Awning have been extraordinarily busy with installations, sales and marketing and are looking for recruits to assist in their every growing business.  The recruit would be enlisted to manage projects after the order is taken – the main focus is on canopies for walkways.


Denise Sandberg of Concord Awning explained that they also provide shade for large exterior areas having just completed a rooftop patio for a local Nashua retirement center.  Their applications can accommodate residential projects as well as commercial venues.  Make a statement over doorway entries, shade a backyard patio – no task is too cumbersome for Denise and Peter to undertake.


Louise Norwood of NAI Norwood Group, Inc. is seeking a 2,500 up to a 4,000 s.f. property to purchase in the Bow/Hooksett area that requires handicapped accessibility and close proximity to an exit off of Route 93.  In addition Louise wished to make everyone aware of two properties for lease at Coldstream Park both of which are furnished – Building D has a 1,250 s.f. second floor space being marketed at a gross monthly rental rate of $1,800 with the other 1,386 s.f. suite at Building E being offered at $15 psf gross plus prorate share of utilities.


There will be no meeting during the month of December.  Statewide meetings will resume on the fourth Wednesday of January 2019.  Sincere thanks to Andre of Franklin Savings Bank for his support and generous breakfast bounty.  May everyone have a safe, healthy and peaceful Christmas with family and friends.


Warm wishes to all!





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