Risk Management Video Series

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Providing Accommodations for Support and Service Animals

The NHAR risk management subcommittee is proud to present the fifth in a series of seven risk management videos designed to help members recognize and avoid potential legal pitfalls while working with customers and clients.

In this installment, NHAR legal counsel Matt Johnson discusses the difference between service animals and emotional support animals in terms of accommodations afforded them and their owners at listings. Attorney Johnson is joined by NHAR risk management subcommittee member Beth Ottana and attorney Marrielle Van Rossum.


To see the full collection of 2023 risk management videos, click here.

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